- Top Brand Names!
- Excellent Warranties!
- Free Quotes!
- Hundreds of Colors!
- Endless Styles!
- Indoor Showroom!
- *Onsite Window Measuring!
We respect your privacy at Accent Shutter, Inc. All personal information you provide to us WILL remain confidential and is used only to communicate better with you. We will not sell or rent your personal information at anytime.
When you place orders all of your information is processed through our secure server. Accent Shutter utilizes industry-standard Secure Sockets Layer (SSL) technology that encrypts all your information before it is sent to us. If you would prefer not to place your order on line please feel free to contact our Customer Service Department by phone and we will be glad to take it for you.
All of our orders are custom, made-to-order for each customer, they cannot be returned except for warranty repairs. Orders may only be cancelled or changed during the first 24 hours and as long as your order has not gone into production. On orders that can be stopped there is a 10% cancellation fee. Of course we understand that mistakes may occur and if we make a mistake on your order we will either repair or remake it at no charge to you. If you make a mistake in measuring or ordering please contact us as depending on the type of error we will remake it at a discounted price or we may have you return the product to the factory for alteration.
Although we do our best to portray colors accurately, actual colors may vary. Many colors and subtle textures cannot always be portrayed accurately on computer monitors due to the variances among monitors. Since all products are custom-made for you and cannot be returned and an exact color match is required please request a free color swatch before placing your order. Please also remember that dye lots might vary between the swatch sample and the product received.
Payment at Time of Order
As all of the products offered are custom made to your specifications all orders are paid in full when the order is placed. The credit card is charged before the order is placed into production, usually within 24 hours of placing your order. Accent Shutter, Inc. accepts MasterCard, Visa, American Express and checks.
First Quality Parts
We only sell First Quality products, never seconds. This means that all material and components are all original from the manufacturers as represented on our site. These products are covered by the manufacturers’ warranties and are shipped directly to you in their original boxes and packaging.
Necessary Hardware
All necessary hardware is provided including installation brackets. The screws are also provided however there are many types of mounting surfaces into which your products could be attached. The screws provided should work fine for most surfaces.
Sales Tax is only charged on orders shipped within the state of Texas, as that is where we are located at a rate of 8.25%. We do not collect sales tax for orders shipped outside of Texas.
Merchandise Inspection
IMPORTANT: Inspect your merchandise as soon as you receive it and notify us immediately if the merchandise has been damaged in shipment. Also, please check to make sure that the products you ordered were made exactly as you specified when you ordered them. If you notify us that the merchandise has been damaged in shipment or was made incorrectly within 7 days of the date that the merchandise is delivered to you, we will have the damaged merchandise either repaired or replaced at no cost to you. If you do not notify us that the merchandise has been damaged in shipment during this 7-day period, repairs or replacements cannot be made at no cost.
Accent Shutter, Inc. reserves the right to update or modify these terms and conditions at any time without prior notice. Your use of the accentshutter.com website following any such change constitutes your agreement to follow and be bound by the terms and conditions changed. Prices are subject to change and/or correction at anytime.